Dhvanil Patel

Humans • Design • Technology

I love solving problems. Tough, complex, and challenging problems fascinate me to no end. I've always been fascinated with the interplay of humans and technology.

At the moment, I’m working at Sprinklr, which is a SaaS startup working in the Social Media Management landscape, solving some of the most interesting problems I’ve ever seen.

In the past, I’ve worked on a variety of different projects, including an internship at Wikimedia, some Data Visualization projects, product design internships at startups, and some random projects while at university. You can read more about them below.

IIT Guwahati


A lot of the Design learnings I've had come from the time I've spent at IIT Guwahati. The place gave me a lot of freedom to explore various domains, and try my hands at a lot of diverse domains.

I was fortunate enough to publish papers, and participate and win in design competitions, and work on some things I'm not really proud of (looking back).

I remember pulling all nighters, working for tens of hours at a stretch, working on some of the most ridiculous ideas and projects you'd ever heard of. Four years at this place set up a foundation for lifelong learning.

Data Visualization


Data Visualization has been something I’ve taken active interest in since the past few years. Charts and Graph was my favourite section in Microsoft Excel as a child. The tools and techniques have changed a lot, but the interest has been steadfast. The idea of taking a big huge datasets, and then weaving stories around it fascinates me to no end.

Here are some of the Data Visualization projects I've done in the past.

Sometimes I also speak about Data Visualization. Here’s one of the talk I gave about Visualizing Data:


Mumbai • San francisco

An awful lot of what I’ve learnt and what I’m right now has been because of the internships I’d done over the years. Instamojo was my first taste of what a technology company looks like, and how startups work. Read about my experience at Instamojo here.

I also worked at Cobalt.io, which is an application security platform for enterprises for a few months, designing and developing their client side dashboard, and working on a lot of product improvements, and random impromptu Design tasks (you know how it works at startups!)

Internships have been an opportunity to dip my toes in the startup ecosystem, meeting and connecting with amazing people, brainstorming ideas, discussing and debating, learning and teaching, and growing.

Wikimedia Foundation

San Francisco

In the summer of 2015, I interned at Wikimedia Foundation (it is the non-profit which owns and operates Wikipedia and other Wikis) at their San Francisco headquarters.

I worked with their small but amazing Communications team, creating tools which enable them to share the vastness and the immensity of the Wikipedia world through social media. I worked with some of the most passionate Designers, Data Scientists, Developers, and Communications people I've known.

More than that, working and living in the Bay Area had been an eye-opening experience in terms of the things I’ve learnt, people I’ve met, and places I’ve been to. It my first experience of the Silicon Valley, and it has left me with learnings which have helped me immensely since.



I joined Sprinklr right after college. It is a Social Media Management Platform for enterprises, having more than a 1000 clients and is valued at over $2 billion. I worked on the Service Cloud, which provides a host of products targetted at providing social customer care capablities to enterprise clients.

Designing Enterprise software is a different ballgame altogether. The complexities involved, the constrains, the stakeholders, the features, the functionalities, the technicalities, dozens of personas, and hundreds of use-cases – it is mind boggling. But at the end, it's very rewarding when you think about the thousands of users who are paid to use your product for 8 hours a day, as a part of their job. I’m glad that I’ve gotten the opportunity to do so at Sprinklr.

Some of the work we’ve done, is truly revolutionary, at the conceptual level in terms of how enterprise UX works. Hit me up if you’d like to know about it (I can’t put it up online yet.)